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March 19, 2019 | 8:00 p.m. - 11:30 p.m.
Category: Conference
Location: Waltonwood Twelve Oaks
27475 Huron Circle
Novi, MI 48377
Cost: FREE
Audience: Academic Staff, Alumni, Community, Faculty

3 FREE CEs

Presenter: Jay Johnson, MA, IOG Speaker’s Bureau We all know them. We all deal with them. However, is their bad behavior worth our heart attack? If the answer is no, you will love this training. This crowd-pleasing topic explores the who, what, when, where, and why of difficult people and the strategies we need to survive them. The ad in having difficult conversations with our loved ones, co-workers can add to the stress. Come and find out tips for how to approach those difficult subjects. 5:45 pm: Questions, Evaluation

8:00 am: Registration, Breakfast, Networking
8:30 am: Dealing with Difficult People
10:00 am: Having Difficult Conversations

For more information about this event, please contact Donna MacDonald at 3213-664-6605 or donnamacdonald@wayne.edu.