1.5 FREE CEs | How to Have Difficult Conversations
This event is in the past.
WSU, Institute of Gerontology is please to offer a FREE Virtual Presentation
EARN 1.5 Contact Hours & CEs for Nursing & Social Work
Presented by Jay Johnson, MA
Objectives:
- Examine a process for effectively managing difficult people
- Identify common causes of avoidance behavior and strategies to overcome them.
- Apply tactics to reduce anxiety and initiate difficult conversations when applicable.
Contact
Donna Macdonald
313-664-2605
donnamacdonald@wayne.edu
