De-escalation during conflict involves recognizing signs of tension and offers strategies to prevent the situation from escalating further. By understanding signs and prioritizing communication techniques, conflicts can be resolved more peacefully, fostering a more harmonious work environment.

https://events.teams.microsoft.com/event/e4062c8a-190b-46ae-8a4b-aefffd903a22@3ebd0441-02f5-458d-af3d-8acc40dc96f6