Empowerment Education: Conflict Resolution and Ten Assertive Steps

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Date: October 27, 2021
Time: 9:00 a.m. - 12:00 p.m.
Location: Virtual on Zoom
Category: Training

The Michigan Empowerment Education Training Initiative is a curriculum that was developed by the Michigan Developmental Disabilities Institute (MI-DDI) to address the training needs of Direct Support Professionals (DSPs), service providers, and people with disabilities. For more information about the Empowerment Education Project, please visit: https://ddi.wayne.edu/eetraining.

Webinar Training Topic
Conflict Resolution
9:00 a.m. − 10:30 a.m.
Presented by Elizabeth Janks, LMSW & Nia Anderson, LLMSW

This training is designed to help you understand what causes conflict and learn ways you can respond to conflict in a constructive manner. Individuals attending this training will have the opportunity to:

• Learn about attitude and self-image
• Learn how to achieve control through self-talk
• Understand conflict and criticism
• Learn how to control emotions
• Learn how to resolve conflict


Ten Successful & Assertive Steps for Working with Professionals
10:30 a.m. − 12:00 p.m.
Presented by Kristen Columbus, LLMSW

This training is designed to give you practical ideas on how to increase your own level of assertiveness when working with professionals in service to people with disabilities. Individuals attending this training will have the opportunity to:

• Assess our current level of assertiveness
• Identify characteristics of aggressive, passive and assertive behavior
• Understand the concept of personal assertive rights
• Identify the 5 Ps of successful change
• Practice to construct and use person anchors
• Assess our problem areas of assertiveness and develop an action plan

October 2021