1.5 FREE CEs | How to Have Difficult Conversations
This event is in the past.
Date: July 9, 2020
Time: 6:00 p.m. - 7:30 p.m.
WSU, Institute of Gerontology is please to offer a FREE Virtual Presentation
EARN 1.5 Contact Hours & CEs for Nursing & Social Work
Presented by Jay Johnson, MA
- Examine a process for effectively managing difficult people
- Identify common causes of avoidance behavior and strategies to overcome them.
- Apply tactics to reduce anxiety and initiate difficult conversations when applicable.