De-escalating During Conflict

Warning Icon This event is in the past.

When:
June 11, 2024
Noon to 1 p.m.
Event category: Seminar
Virtual

Learning Objectives                     

• Understanding de-escalation                         

• Avoiding or preventing an increase in undesired behavior

• Reduce the intensity of a volatile or potentially dangerous situation

• Understanding triggers and signs De-escalation communication

• Speaking

• Listening

• Non-verbal cues Strategies and best practices

• Remaining calm

• Managing angry statements

• Learn Empathy 

https://events.teams.microsoft.com/event/c78fbe86-d9a1-4119-8270-fb7dd1e37e06@3ebd0441-02f5-458d-af3d-8acc40dc96f6

Contact

Kent Martini
martini.k@ulliance.com

Cost

Free
June 2024
SU M TU W TH F SA
2627282930311
2345678
9101112131415
16171819202122
23242526272829
30123456